Shipping policy

We work with a network of trusted brand partners, so depending on what you ordered, items may ship from different locations and arrive in separate packages. Here's a general idea of what to expect:

• Marketplace & in-stock items - ship within 1-3 business days
• Curated Gift Boxes - ship within 3-5 business days
• Build-a-Box (BYOB) - ship within 7-10 business days, since each box is customized just for you!

All timelines are estimates and may vary based on product availability, order volume, and carrier performance, especially during peak seasons. If you're working with a tight deadline on a Build-a-Box order, try our Curate for You option and let your gifting concierge know you need it sooner, they'll do their best to make it work!